Professional Affilitions

Association for Public Opinion Research Indonesia (AROPI)

Training, Workshop and Seminar

1)As a Participant on International Seminar on Research in Higher Education
“Scientific Inquiry in Higher Education, Graduate School & Learning Resources
Center, State University of Jakarta (October, 2009)

2)Speaker on National Conference, Cooperation: Pusat Studi Ekonomi dan Bisnis (PSEB)
and The University of New South Wales, Yogyakarta, Indonesia (August, 2009).

3)Speaker on Seminar Hasil Karya Tulis Ilmiah dan Hasil Pengabdian, ORCD, DWCU,
Yogyakarta, Indonesia (August, 2004).

4)Short Course on The Institute of Research and Community Service, Yogyakarta,
Indonesia (2004)

5)Moderator on Training ”Work Ethic & Positive Attitude”, Department of Management
of Student Senate in DWCU, Yogyakarta, Indonesia (April, 2004).

6)Moderator on Training ”Introduction to International Standard Organization 14001”,
Department of Management of Student Senate in DWCU, Yogyakarta, Indonesia (May,
2004).

7)Moderator on Seminar ”Entrepreneurship”, Department of Management in DWCU,
Yogyakarta, Indonesia (April, 2004).

8)Speaker on Student Congress I Duta Wacana Christian University ”Jadilah Garam dan
Terang, Yogyakarta, Indonesia (October, 2002).

9)Short Course on Leadership National Training VIII Ikatan Senat Mahasiswa Ekonomi
Indonesia (ISMEI), Department of Economics Bung Hatta, Padang (2001).

10)Training of Student Management Skill, Department of Education The Republic of
Indonesia (2000).

Teaching Interests (Both Undergraduate and Certificate Diploma levels)

• Marketing Management
Behavior Consumer Behavior, Management Ritail, Marketing
Communication, Seminar in Marketing Management, and Research Marketing.
• Human Resource Management
Human Resource Management and Concentration courses in human resources Management
• Business Research Methods and Applied Business Statistics

Currebt Research Interests

•Brand, Promotion Creativity, Consumer Loyalty and Services Quality.
•Industrial relationship, Corporate Culture and Motivation
•Entrepneurship in Small Business

Proceedings

1)“Relationship Services Quality on Customer Satisfaction on Vocational Education
Institution in Yogyakarta City,”Proceeding of Conference National on Management and
Accounting (August 2009). ISBN No. 978-602-95291-0-4.

2)“White Collar Crime: Cyber Crime seen from Theology and Economics,” Proceeding of
the 2004 Research Result and Activities Community Development (2004). ISBN dengan
No: 979-8139-76-3.

Refereed Journal Publications

1. “The Relation of Service Quality with Customer Satisfaction”, (2008), Journal of
Secretary and Management, Vol. 2, No. 4, (December), pp. 16-30.

2. “The Influence of Performance Expectations, Values on Work Motivation of Hospital
Nurse "X" in Yogyakarta”, Journal of Secretary and Management, (2008), Vol. 2, No.
(January), pp.1-16.

3. “Outsourcing: Loss or Gain?,” Journal of Management and Accounting, (2008), Volume
No.8, (October), pp: 17-22.

4. “Promotion Creativity and Consumer Loyalty,” Journal Management and Accounting,
(2009), Volume 5, No. 9, (April), pp: 29-42

5. “Culture organization in Organization”, (2005), Management Bulletin, Department of
Economics of Duta Wacana Christian University (DWCU), Yogyakarta, Indonesia.